ORDERS

Orders should be placed through our Sales Department; sales representatives; by phone, e-mail, or fax.

CREDIT LIMIT

A credit limit will be assigned depending on the guidance provided by the credit insurer and the Management of Canalcentro SA.

DELIVERY TIMES

Delivery times always depend on the availability of our stock. We are only responsible for delivery times agreed upon by us. We are not responsible for delays caused by third parties or due to force majeure.

PAYMENTS AND DISCOUNTS

Payments: payments can be made at our office; by check, cash, or bank transfer. Payment of invoices through commercial bills must be guaranteed by the partners and always with prior consent from the management of Canalcentro. Discounts: are always indicated and applied in our sales documents, according to prior agreement.

FINANCIAL DISCOUNTS:

Up to 8 days (invoice date)………2%

Up to 30 days (invoice date)………1%

Up to 60 days (invoice date)… no discount

No discounts will be applied for payments made more than 30 days after the invoice date. For payment purposes, the date of receipt at our office will be considered.

If more than 60 days have passed since the invoice date without payment, we reserve the right to charge late interest at the prevailing rate (Ordinance No. 1105/04 of October 16, 2004), and the credit will be suspended until debts are settled.

After the invoices are overdue, the credit insurance may be activated.

All technical assistance services must be paid immediately after the intervention is completed.

CLAIMS

Claims due to material defects or incorrect quantities must be made immediately after receiving the goods, presenting the respective sales document.

GENERAL PROVISIONS / PRICES

These conditions apply to all products marketed by Canalcentro SA.

The prices indicated in our price list do not include VAT but are subject to the applicable rate.

This price list cancels and replaces all previous ones and may be changed at any time without prior notice.

RETURNS

Returns will only be accepted if justified, within a maximum of 8 days after receiving the goods, properly accompanied by the Return Note and with prior consent from the Management.

After agreement, for unjustified goods, and provided they are in their original packaging and in good condition, shipping will be at the customer’s risk and expense. In this case, we reserve the right to deduct 20% of the invoiced value.

We reserve the right to NOT accept returns resulting from specific orders, or when the product is not part of our range or stock.

DISPUTES

For the resolution of any dispute arising from the interpretation of these general sales conditions, the Court of Leiria is hereby appointed as competent.

We hope for your understanding and agreement with the above, and remain sincerely yours,

-The Management-